Top Notch Services in Granville, Illinois, still uses Walker Mowers. At 78 years old, company founder, Burdette Mills, is going strong, although son, Jeff, runs the business now. And the company has many of the same customers it had.
So what changed? “We’re now in our 33rd year in business,” said Mills. “The type of service we provide is a bit different. Jeff is really good at hardscaping, so we do more of that today. Providing mowing and other maintenance services remains important for our customers, but that business became much more competitive. There seems to be more low-ballers in the area, people who put four wheels on the ground and think they’re a business.”
For his part, Mills spends most of his time out of the field and in the company’s new 50- by 90-foot facility doing repairs, an addition he calls a “wonderful plus for business.” It’s not only a nice place to work on and store equipment, but it also provides high visibility for a company that, to this day, considers its work and satisfied customers as its only form of advertising.
Read the original story, Where Do You Want to Take Your Business?